Terms and Conditions
1. Introduction
Welcome to PurePulse Wellness. These Terms and Conditions outline the rules and regulations for the use of our services and products. By accessing our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.
2. Services Offered
PurePulse Wellness provides a range of holistic health services, including but not limited to massage therapy, nutritional counseling, yoga classes, meditation workshops, and wellness retreats. We also offer holistic health products, such as supplements and essential oils.
3. Appointment Booking and Cancellations
Booking: Appointments for services can be booked online, by phone, or in person at our wellness center. Payment information may be required at the time of booking.
Cancellation: Clients may cancel or reschedule appointments up to 24 hours in advance without incurring a fee. Cancellations made less than 24 hours before the appointment time may result in a cancellation fee of 50% of the service cost.
No-shows: Clients who fail to show up for a scheduled appointment without prior notice will be charged the full service fee.
4. Payment Terms
Service Fees: Payment for services is due at the time of the appointment. We accept cash, credit cards, and digital payment methods.
Product Purchases: Payment for products is required at the time of purchase. All sales of products are final, except in cases where the product is defective or damaged upon delivery.
Packages and Memberships: We offer packages and memberships for regular clients. These must be paid in full at the time of purchase and are non-refundable unless otherwise stated.
5. Refunds and Returns
Services: Refunds for services are only available if the client is unsatisfied with the service provided and the issue is reported within 24 hours of the appointment. Refunds will be considered on a case-by-case basis.
Products: Products may be returned or exchanged within 14 days of purchase if unopened and in original condition. Defective or damaged products may be returned for a full refund or exchange.
6. Client Responsibilities
Health and Safety: Clients are responsible for providing accurate and complete information about their health and medical history before receiving services. PurePulse Wellness is not responsible for any adverse reactions resulting from undisclosed medical conditions.
Conduct: Clients are expected to behave respectfully toward staff and other clients. PurePulse Wellness reserves the right to refuse service to anyone who exhibits inappropriate behavior.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy [link] for details on how we collect, use, and protect your personal information.
8. Intellectual Property
All content on the PurePulse Wellness website, including text, images, and logos, is the property of PurePulse Wellness and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
9. Liability Disclaimer
PurePulse Wellness and its staff are not liable for any injuries, damages, or losses that may occur as a result of using our services or products. Clients use our services and products at their own risk. We strongly recommend that clients consult with a healthcare provider before starting any new health regimen.
10. Changes to Terms and Conditions
PurePulse Wellness reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which PurePulse Wellness operates. Any disputes arising from these terms shall be resolved in the courts of that jurisdiction.